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Customer Response Center


The Customer Response Center (CRC) provides extended support and makes it easier to do business with ACSS. The CRC is available to serve your specific support needs 24 hours a day, 7 days a week.

Technical Assistance


Tel: +1 (623) 445-7070
crc.acss@L-3com.com

Exchange/Rental Services for Regional Airlines
and Corporate Aviation Customers


(administered by our logistics partner AVGroup)
Provides exchange and rental services of ACSS LRUs to existing ACSS customers.
+ 1 (866) AOG-TCAS or 866 264 8227 US callers
+ 1 (678) 597-2791 International callers
+ 1 (770) 457-8563 FAX

Air Transport AOG Services


Provides Commercial Air Transport with Aircraft On Ground LRU services for ACSS products. (administered by our logistics partner SAVE-GIE).

The Americas Region

Europe/Middle East Region

Asia/Australia Region

Tel. +1 732 494 1011 Tel. +33 1 49 75 45 73 Tel. +65 6542 20 55
Fax +1 732 494 1012 Fax +33 1 49 75 45 74 Fax +65 6542 30 55
Visit the web site address: www.save-gie.com where you can also place orders track shipments, or check inventory availability.

Piece Parts Orders (Including Software)


Tel. +1 623-445-7040
Fax +1 623-445-7004
acss.orderadmin@l-3com.com

Publications Orders


Tel. +1 623-445-7040
Fax +1 623-445-7004
acss.orderadmin@l-3com.com

LRU Orders

Tel. +1 623-445-7040
Fax +1 623-445-7004
acss.orderadmin@l-3com.com

Repair Quotes, Scheduling, Repair Status, and RMA (Return Material Authorization) at Phoenix R &O

Tel. +1 623-445-7030 RMA Info Click here!
Fax +1 623-445-7002 Replacement 8130-3 Tags Click here!
ACSS.PHXRepair@L-3Com.com  


Repair Quotes, Scheduling and Repair Status at British Airways Avionics Engineering R & O

TEL: (44) 1443-234730
FAX: (44) 1443-234999
email British Airways Avionics Engineering R & O
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This technical data and software is considered as Technology Software Publicly Available (TSPA)
as defined in Export Administration Regulations (EAR) Part 734.7-11.