ACSS is responsible for the design, manufacture, and support of all our products, along with enhancements and development of new products. ACSS is responsible for all sales to our regional airline, business aviation, general aviation and military customers. Thales Avionics is the exclusive sales and support agent of ACSS products to Commercial Air Transport customers. For more information on Thales Avionics, please visit their web site at http://www.thalesgroup.com.

Contact Areas

Authorized Service Centers	Order Administration & Contracts
Communications	Product Marketing  & Development
Customer Services	Requests for General Information
Exchange/Rental Services	Sales Organization
Human Resources

Customer Services

+1 (623) 445-7070 Group Line,
+1 (623) 445-7001 Fax

Larry Tank

Manager, Customer Engineering & Services

+1 (623) 445-6975

Jim Farrell

Staff Engineer, Customer Services

+1 (623) 445-6663

Chris Fisher

Customer Services Engineer

+1 (623) 445-6970

Sam Cooper

Customer Services Manager (Corporate Aviation)

+1 (623) 445-6987

Mike Fridelle

Customer Services Manager (Military Aviation)

+1 (623) 445-6977

Randy Knight

Customer Services Manager (Regional Airlines)

+1 (623) 445-6984

Philippe Murat

Staff Engineer, Customer Services

+33 (5) 61 19 69 63 (ACSS Office-Toulouse, France)

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Sales Organization

The ACSS Sales Organization that follows provides sales expertise to the Corporate Aviation, Regional Airline and Military market segments. THALES Regional Sales Managers provide Major Airline and Air Transport OEM sales/services for ACSS products.

Sales Group Line

+1 (623) 445-6900

Shane LaPlante

Director, Dealer & Aftermarket Sales

+1 (623) 445-6884

Louis Masella

Director, OEM & Intgrator Sales

+1 (623) 445-6881

Ruslan Karapatnitski

Sales Manager

+1 (623) 445-6883

Tim McGuffie

OEM Sales Manager

+1 (623) 445-6886

Erwin Engler

Sales Manager

+1 (623) 445-6880

Christian Kaplicki

Sales Manager

+1 (623) 445-6718

Greg Sumner

Sales Manager

+1 (623) 445-6737

Richard Tallman

Military Sales Manager

+1 (623) 445-6882

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Product Marketing 

 

Stephen Burn

Marketing Manager

+1 (623) 445-6889

Stephane Chartier

Marketing Manager

+1 (623) 445-6951

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Order Administration and Contracts

+1 (623) 445-7030 “Repair Group Line”,
+1 (623) 445-7002 “Repair Order Admin” Fax,
+1 (623) 445-7040 “LRU, Order Admin Group Line”,
+1 (623) 445-7004 “LRU, Order Admin Group” Fax

Darlene Spayd

Order Administration Manager

+1 (623) 445-6899

Mark Krause

Alliance Manager

+1 (623) 445-6939

Mark Badenhop

Contracts Administrator

+1 (623) 445-6931

Melanie Peterson

Contracts Administrator

+1 (623) 445-7024

Julie Scott

Contracts Administrator

+1 (623) 445-6987

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Communications

Steve Henden

Communications Manager

+1 (623) 445-7021

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Human Resources

Ruben Yanez
Staffing Manager
+1 (623) 445-7027

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Exchange/Rental Services for Regional Airlines and Corporate Aviation Customers ACSS' Exchange and Rental program is supported by a worldwide network of Support Centers, giving operators of ACSS-equipped aircraft unmatched field support. Provides exchange and rental services of ACSS LRUs to existing ACSS customers. (administered by our logistics partner AVGroup) + 1 (866) AOG-TCAS or 866 264 8227 US callers + 1 (678) 597-2791 International callers + 1 (770) 457-8563 FAX Air Transport AOG Services Provides Commercial Air Transport with Aircraft On Ground LRU services for ACSS products. (administered by our logistics partner SAVE-GIE). The Americas Region Europe/Middle East Region Asia/Australia Region Tel. +1 732 494 1011 Tel. +33 1 49 75 45 73 Tel. +65 6542 20 55 Fax +1 732 494 1012 Fax +33 1 49 75 45 74 Fax +65 6542 30 55 Visit the web site address: www.save-gie.com where you can also place orders track shipments, or check inventory availability.

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Authorized Service Centers

Today, repairs are being done by one ACSS Service Center and two ACSS authorized facilities.

 

ACSS Repair & Overhaul
19810 North 7th Avenue
Phoenix, AZ 85027-4741
FAA Air Agency Certificate, L3ZR029X

Order Admin Group Line

+1 (623) 445-7030 Tel
+1 (623) 445-7002 FAX
Hours: 6:00 a.m. - 5:30 p.m. (MST)
FAA Certificate
FAA Operations Specs
EASA Certificate
FAA/EASA Capabilities
CAAC Capabilities
CAAC Certificate
ARSA Certificate
CAAC Limitations Certificate

Kevin Murtagh

Manager, Repair Station
+1 (623) 445-6979

Thales Aerospace Asia Pte Ltd

21 Changi North Rise,
Singapore 498788
Attn: Repair Service Administration
e-mail: ROQ@asia.thalesgroup.com
+(65) 6424-7100
+(65) 6424-7101 FAX

 

British Airways Avionics Engineering

(ACSS authorized facility)
British Airways Avionics Engineering,
Ely Meadow, Talbot Green, Pontyclun,
Mid Glamorgan, CF72 8XL,
South Wales, United Kingdom
+(44) 1443-234730
+(44) 1443 234999 FAX
Attention: Customer Services Rep

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Requests for General Information

Main Telephone Number and FAX
+1 (623) 445-7000 Main Telephone
+1 (623) 445-7001 FAX
E-Mail: crc.acss@L-3com.com

Shipping Address

ACSS
19810 N. 7th Avenue
Phoenix, AZ 85027-4741

Cage Code
1WYD3