contacts
 Contacts

Customer Support

Group Line: +1 (623) 445-7070

Fax: +1 (623) 445-7001

Larry Tank

Manager, Customer Engineering & Support

+1 (623) 445-6975

Jim Farrell

Staff Engineer, Customer Support

+1 (623) 445-6663

Sam Cooper

Customer Support Engineer

+1 (623) 445-6987

Philippe Murat

Staff Engineer, Customer Services

+33 (5) 61 19 69 63 (ACSS Office-Toulouse, France)

Randy Knight

Customer Support Engineer

+1 (623) 445-6984

Michael Tremose

Director, Customer Support

+1 (623) 445-6976

Sales Organization

The ACSS Sales Organization that follows provides sales expertise to the Corporate Aviation, Regional Airline and Military market segments. THALES Regional Sales Managers provide Major Airline and Air Transport OEM sales/services for ACSS products.

Sales Group Line

+1 (623) 445-6900

 

Shane LaPlante

Vice President, Aftermarket Sales & Services

L-3 Aviation Products Sector

+1 (623) 445-6884

Louis Masella

Director, Air Transport Sales

+1 (623) 445-6881

Stephane Chartier

Sales Manager

+1 (623) 445-6951

Tim McGuffie

Military Sales Manager

+1 (623) 445-6886

Christian Kaplicki

Sales Manager

+1 (623) 445-6718

Matthieu Elsen

Aftermarket & Services Sales Manager

+1 (623) 445-6605

 

Business Development & Product Marketing

Chris Polynin

Director, Business Development

+1 (623) 445-6714

Rudy Johnson

Marketing Manager

+1 (623) 445-6657

Dennis McCole

Marketing Manager

+1 (623) 445-6882

Order Administration

Repair Group

+1 (623) 445-7030

Repair Order Admin Fax

+1 (623) 445-7002

LRU, Order Admin

Group Line: +1 (623) 445-7040

Group Fax: +1 (623) 445-7004

Contracts

Julie Scott

Sr. Director, Contracts

+1 (623) 445-6897

Mary Lynn Johnson

Sr. Contracts Manager

+1 (623) 445-7024

Mark Badenhop

Export/Traffic Compliance

+1 (623) 445-6931

Mark Krause

Sr. Manager, Alliances and Major Subcontracts

+1 (623) 445-6939

 

Ramon Valenzuela

Contract Administrator

+1 (623) 445-6934

 

Daniel Webster

Associate Contract Manager

+1 (623) 445-6935

Communications

Cathy Gedvilas

Media Marketing Communications Manager

+1 (623) 445-7021

Human Resources

Ruben Yanez Staffing Manager

+1 (623) 445-7027

Exchange/Rental Services for Regional Airlines & Corporate Aviation Customers

ACSS’ Exchange and Rental program is supported by a worldwide network of Support Centers, giving operators of ACSS-equipped aircraft unmatched field support.

We provide exchange and rental services of ACSS LRUs to existing ACSS customers. (administered by our logistics partner AVGroup)

U.S. Callers: + 1 (866) AOG-TCAS or +1 (866) 264 8227

International Callers: + 1 (678) 597-2791 Fax: + 1 (770) 457-8563

Air Transport AOG Services

Provides Commercial Air Transport with Aircraft On Ground LRU services for ACSS products (administered by our logistics partner OEMServices).

The Americas Region

Europe/Middle East Region

Asia/Australia Region

+1 732 242 6363 +33 1 49 75 45 73 +65 6542 20 55
Fax: +1 732 242 6393 Fax: +33 1 49 75 45 74 Fax: +65 6542 30 55

Visit http://oemservices.aero where you can also place orders, track shipments, or check inventory availability.

ACSS Repair & Overhaul

19810 North 7th Avenue Phoenix, AZ 85027-4741
Tel: +1 (623) 445-7030
Fax: +1 (623) 445-7002
Email: acss.phxrepair@L-3com.com

The ACSS Repair Facility is an FAA, EASA, and CAAC approved Repair and Overhaul (R&O) facility located in Phoenix, Arizona. ACSS R&O is the original equipment manufacturer (OEM) repair center for products manufactured by ACSS and sold by ACSS and through its sales network.

Repair Capabilities

Surveillance Processor – TCAS 3000SP 9003500
T²CAS Computers 9000000
T³CAS Computers 9005000
TAWS+ Computers 9000000-8XXXX, 9XXXX
TCAS Computers 4066010, 7517900, 9003000
Mode S Transponders 4061400, 7517800, 7510700, 9006000, 9007000, 9008000
VSI/TRA Display 4067241
Control Panel 4052190
Pressure Module 4067487
Directional Antenna 7514060, 7514081
Lynx Transponder 9021000, 9022500, 9029000

Certificates

FAA Certificate

FAA Operations Specs

EASA Certificate

FAA/EASA Capabilities

CAAC Capabilities

CAAC Certificate

ARSA Certificate

AS9100 Certificate

Thales Aerospace Asia Pte Ltd

21 Changi North Rise Singapore 498788

Attn: Repair Service Administration

E-mail: ROQ@asia.thalesgroup.com

Tel: +1 (65) 6424-7100

Fax: +1 (65) 6424-7101

Repair Capabilities

TCAS Computers 4066010, 7517900

T²CAS Computers 9000000

Mode S Transponders 4061400, 7517800

VSI/TRA Display 4067241

British Airways Avionics Engineering

Ely Meadow Pontyclun Mid Glamorgan

South Wales, CF72 8XL United Kingdom

Attn: Customer Service Representative

Tel: +44 1443-234730

Fax: +44 1443-234999

Repair Capabilities

TCAS Computers 4066010, 7517900, 9003000

Mode S Transponders 4061400, 7517800

VSI/TRA Display 4067241

Requests for General Information

Main Telephone Number and FAX

Main: +1 (623) 445-7000

Fax: +1 (623) 445-7001

E-mail: crc.acss@L-3com.com

Shipping Address

ACSS 19810 N. 7th Avenue Phoenix, AZ 85027-4741

Cage Code 1WYD3

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